Monday, April 9, 2018

The Perfect Case Study for Transition through Change



You don't need me to comment further on the factors - cultural ("win at all costs/god complex"), interpersonal (team cohesion/loyalty) and intrapersonal (seething rage/resentment in a natural born fighter like David Warner) that I believe catalysed the biggest scandal in Australian Sporting history since an underarm bowling action. I've done so on radio in the last week and in my latest LinkedIn post.

However, more fascinating to me now is the clear depiction by David Warner and Steve Smith navigating the four Stages of Transition in change and grief so publicly over the past three weeks.

We saw the shock, numbness, even surreal detachment of Warner in Denial before the full weight of what he'd done descended on him.

We saw the resolute Resistance to being drawn in discussion on what happened and the delayed somewhat hollow and repetitive apology for "his part" in the saga.

Then we heard the hints about an appeal as he considered his options. His age was relevant. He is 31. Would he be able to play county cricket in England? Was there any chance he could still play in India or salvage some of his remaining sponsorship deals if he didn't appeal? How would he be judged by Cricket Australia  and indeed the whole of Australia if he appealed the CA ban? We can only imagine the classic overwhelm and uncertainty he probably felt as people can do in the Exploration phase as he weighed up various options, had to decide whose advice to take (particularly after the involvement of the publicist, Roxy Jacenko backfired so badly). He would have noted the public's growing empathy for Steven Smith and their continued vitriol towards Warner for involving Bancroft in his duplicity and being the only one to "bat on" when he'd allegedly been the mastermind.

Ultimately he decide to cop it sweet and we knew he was in Commitment phase; forced to accept the full weight of his actions while he thinks about his immediate future and Cricket Australia examines how this could have happened and how they rebuild the culture in an era where just performing well is not enough if behaviour is questionable, even reprehensible.  

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